- P.O. Box 1301 New Milford, CT 06776
- Toll Free: 800-422-8129 Fax: 860-967-0565
- Email: [email protected]
Hours of Operation
- Monday - Friday: 8:00 AM to 7:00 PM EST
- Heartsmart is available for online ordering
- 24 hours a day, 7 days a week, 365 days a year
Heartsmart observes the following holidays:
- New Year's Day
- Memorial Day
- Independence Day
- Labor Day
Note: All online inquiries (i.e. Request for Quote, Ask for Advice, Coupons, and Contact Us) are responded to within 24 hours. Please make sure to include your contact information (telephone number and e-mail address)
Heartsmart accepts payment via Visa, MasterCard, American Express, Discover, PayPal, and purchase order (school and federal government only). Anyone requesting to open an account with credit terms will need to submit a credit request form (please contact us directly for this form).
A 1.5% per month finance charge will be applied on all late payments. A $20.00 charge will be assessed on all returned checks.
Warranty and Technical Support
All AEDs purchased through Heartsmart include a minimum of a 5-year manufacturer's warranty. For warranty and technical related questions, please contact the manufacturer according to the AED your purchased.
- HeartSine 866-478-7463
- Philips 800-263-3342
- Defibtech 866-333-4248
Do you have any questions? Please do not hesitate to contact us directly. Our team will come back to you within a matter of hours to help you.
How Can We Help?