Hours of Operation
Monday - Friday: 8AM to 8PM EST
Heartsmart.com is available for online ordering:
24 hours a day, 7 days a week, 365 days a year
Heartsmart.com observes the following holidays:
Note: All online inquiries (i.e. Request for Quote, Ask for Advice, Coupons, and Contact Us) are responded to within 24 hours. Please make sure to include your contact information (telephone number and e-mail address)
Heartsmart.com accepts payment via Visa, MasterCard, American Express, Discover, PayPal, and purchase order (school and federal government only). Anyone requesting to open an account with credit terms will need to submit a credit request form (please contact us directly for this form).
A 1.5% per month finance charge will be applied on all late payments. A $20.00 charge will be assessed on all returned checks.
Shipping and Handling
You may view heartsmart.com's Shipping and Handling guidelines here: Shipping and Handling
You may view heartsmart.com's Return Policy here: Return Policy
Warranty and Technical Support
All AEDs purchased through heartsmart.com include a minimum of a 5-year manufacturer's warranty. For warranty and technical related questions, please contact the manufacturer according to the AED your purchased.
Download our customer forms here.